— IDIQ’s customer service department was recognized as the best in the industry for consumer products and services —
Temecula, California, March 14, 2023 – IDIQ®An industry leader in identity theft protection and credit monitoring, won the prestigious Gold Stevie® Award as Customer Service Department of the Year.
The Stevie Awards are the world’s highest honor for businesses focused on customer service, customer contact centers, business development and salespeople. The Stevie Awards organize eight of the world’s leading business awards programs, which also include the famous American Business Awards® and International Business Awards®.
This year IDIQ was recognized as the gold winner in the customer service department of the year in the consumer and consumer products category. The company received the award during an event held at the beginning of the month.
The company was honored for its 100% customer service in the US, as well as its mission to provide identity theft protection and credit monitoring information and education to its more than 3 million members. IDIQ has three customer service centers located in three time zones. its customers in California and Illinois for more than a decade and opened its customer care center in Tampa, Florida last year.
“Our customer service team is the best in the industry,” said Jason Royal, senior vice president of customer care operations. “We are thrilled that our team has once again been recognized for excellent service to our members. We are also very proud that our level of service has risen, which has been recognized in Gold at this year’s Stevie Awards. This is truly a testament to the exceptional quality of our IDIQ Customer Care team and their ability to help and guide our members in every Regarding identity theft protection and credit education needs. Our team includes certified identity theft recovery specialists who are passionate about helping members recover their identity and bring them peace of mind.”
“Once again IDIQ is recognized as a leading company not only in the country but in the world,” said Scott Herman, CEO of IDIQ. “We are proud that our customer care department received this gold award and the amazing service they provide to our members.”
IDIQ offers the flagship IdentityIQ® and MyScoreIQ® Identity theft protection and credit monitoring brands. The company’s other brands include resident-link™ for a positive report on rent payment; Credit & Debt®, a membership platform based on credit and debt; and Countrywide Pre-Paid Legal Services™, a leading provider of voluntary employee benefits.
“The nominations we received for the 2023 competition illustrate that business development, customer service and sales people around the world, in all kinds of organizations, have continued to innovate, thrive and meet customer expectations,” said Stevie Awards President Maggie Miller. “The judges recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”
For more information on the company’s Gold Award for Customer Service Department of the Year as well as this year’s other Stevie Award winners, visit https://stevieawards.com/sales/2023-stevie-award-winners.
About IDIQ:
IDIQ® Recognized as one of the fastest growing industry leaders in identity theft protection and credit report monitoring. IDIQ’s full suite of products includes its flagship IdentityIQ® and MyScoreIQ® Brands providing identity and credit monitoring and education along with Resident-Link™ for positive reporting of rent payments, Credit & Debt® providing a credit and debt based membership platform and Countrywide™, a leading provider of voluntary employee benefits. The company features 100% US customer service and support. For more information, visit www.IDIQ.com.
